Contact Our Insurance Specialist
When you contact our insurance specialist, please be ready to provide the name of your insurance company and plan, contact information for your insurance company, and your member or account number and group number if applicable.
We recognize that insurance is a critical concern for patients. That’s why we have an insurance specialist on staff who can help you investigate your insurance coverage.
We encourage you to contact our insurance specialist regarding Spine Neurosurgery only.
Eileen Ivers
Phone: (212) 305-1136
Fax: (212) 305-3629
Email: epi3@cumc.columbia.edu
Some things to keep in mind:
- If you are diagnosed with a condition for which no specialist belongs to your policy’s network, you may be eligible for in-network benefits even if your surgeon doesn’t belong to the network.
- Out-of-network care may be more affordable than you realize. Even if your surgeon is not a member of your insurance network, you are likely eligible for significant coverage through your plan’s out-of-network benefits.
- Some insurance companies may require prior authorization for some services. As a service to you, our insurance specialists coordinate with your surgeon to secure and process any necessary pre-authorizations.
- Payment plans are available for patients who need help managing costs.
